Client Intake Agent
Reports to Office ManagerReports to nobodyAnswering a new enquiry
Your team is already using AI. Data Defense makes sure it is used on your terms: we set the rules, put the controls in place, and keep the evidence your clients, insurers and regulators will ask to see.
Answering a new enquiry
Matching invoices to payments
Drafting from approved templates
Watching devices and sign-ins
Chatbots, writing assistants, meeting transcribers and browser add-ons. Most were never approved, and few people could list them all.
Client files, contracts and financials get pasted into tools you do not control, under terms nobody at your company has read.
Clients, cyber insurers and regulators now ask how you govern AI. “We trust our people” is not an answer that passes review.
We run AI governance as a managed service. That means real controls and records, not a policy document that sits in a drawer.
Decide which AI your business uses, with what data, and who is accountable. Then make those decisions stick.
Line your AI program up with the frameworks and laws that apply to you, and keep evidence you can hand over.
Security and AI leadership at the executive table, without a full-time executive salary.
We also run the managed IT and cybersecurity underneath, so policy and infrastructure are handled by the same accountable team.
Managed IT services
Start with a briefing. We look at how your team uses AI today, where your data goes, and what your clients, insurers and regulators will ask you to show. You leave with a clear first step.